Schedule Revised

Date

“Think” / Read

Mondays

“Do” / Due*

Saturdays

Week 1: Introduction to Design thinking and usability

• Norman, Chs. 1 – 2
• Barnum, Intro and Ch. 1
• usability.gov – Usability Testing
• Describe – Evaluate – Suggest : Giving Helpful Feedback, with Bill Hart-Davidson

• look over the syllabus
• Familiarize yourself with NCSU G Suite (especially sharing and enabling comments from peers)
• Familiarize Peer Feedback Evaluation Form

Week 2: Conducting a USABILITY test

• Norman, Ch. 6
• Barnum, Chs. 6 & 7
• usability.gov – User Experience Basics
• How to perform Usability testing?
• Usability test script

Week 3: Matters of scale (USABILITY and user experience)

• Dam and Siang, What is Design Thinking and Why Is it So Popular?
• Norman, Chs. 3 – 4
• Barnum, Chs. 3 – 4

• Due: Test & Summary, submission

Week 4: Labor Day

• No class

• Due: Provide Helpful Feedback

Week 5: Introduction to Quantitative

• Tullis & Albert, Chs. 1, 3, & 5
• usability.gov – Web Analytics Basics
• usability.gov – First Click Testing
• usability.gov – Test plan template
• Sample test plan

• Due: Test & Summary, resubmission

Week 6: Planning a USABILITY test

• Tullis & Albert, Chs. 5 & 7
• Barnum, Ch. 5
• Nielsen Group. Turn User Goals into Task Scenarios for Usability Testing
• Computer System Usability Questionnaire
• System Usability Scale

Week 7: Analyzing and Personas

• Krug, Ch. 3
• Tullis & Albert, Chs. 8 & 10
• Barnum, Chs. 8 & 9
• Interaction Design Foundation – What are Personas?
• UX Lady – Personas
• usability.gov – Personas
• usability.gov – Usability Test Screener: Website (example 1)

• Due: Plan & Materials, submission

Week 8: Fall Break

• No class
• Peer submissions

• Due: Provide Helpful Feedback

Week 9: The User Experience (UX) and Journey Maps

• Norman, Ch. 5
• usability.gov – User Research Basics
• “UX One Liners“
• Schroeter, “A beginner’s guide to customer journey maps“

Week 10: Heuristic Evaluations

• Krug, Ch. 4
• Nielsen: “How to Conduct a Heuristic Evaluation”
• Nielsen: 10 Usability Heuristics for User Interface Design
• Site Usability Heuristics Worksheet

Week 11: Introduction to Mobile Usability

• Krug, Ch. 7
• UX Case Study – Mobile App Redesign
• Example of one thumb testing
• Mobile Usability Chapter 2
• Extending Usability Heuristics for Smartphone Application
• Punchoojit & Hongwarittorrn, Usability Studies on Mobile User Interface Design Patterns.
• Inostroza, et al. “Usability Heuristics for Touchscreen-based Mobile Devices: Update”
• Shall. “Eyes on the Go: Using Eye Tracking to Understand How Mobile Users Consume Online Content”

• Due: Report, submission

Week 12: Lab

• Peer submissions

• Due: Provide Helpful Feedback

Week 13: User Experience (UX) and Social Justice

• Krug, Ch. 5
• Walls. “User Experience in Social Justice Contexts“
• Rose, et al. “Social Justice in UX: Centering Marginalized Users“
• usability.gov – Accessibility Basics

• Due: Report, resubmission

Week 14: Introduction to Information architecture (IA)

• Tubik Studio, “Information Architecture. Basics for Designers.“
• Maureen Herben. “What Is Information Architecture? (UX Design) 2021(opens in new window).” (video)
• Hauwa Aguillard on Dan Brown. “The 8 Principles of Information Architecture to Create a Great User Experience“
• Rosenfeld & Morville, Ch. 1 “Defining Information Architecture”
• UXPodcast. #169 Reintroduction to Information Architecture with Donna Spencer

• Due: Mobile Test Proposal, submission

Week 15: Lab 🍂🦃 Thanksgiving 🦃 🍂

• Peer submissions

• Due: Provide Helpful Feedback

Week 16: Resubmission Lab

• Resubmission Lab

• Due: Mobile Test Proposal, resubmission