Schedule

Date

“Think” / Read

Thursdays

“Do” / Due*

Saturdays

Week 1: Introduction to Design thinking and usability

• Norman, Chs. 1 – 2
• Barnum, Intro and Ch. 1
• usability.gov – Usability Testing
• Describe – Evaluate – Suggest : Giving Helpful Feedback, with Bill Hart-Davidson

• look over the syllabus
• Familiarize yourself with NCSU G Suite (especially sharing and enabling comments from peers)
• Familiarize Peer Feedback Evaluation Form

Week 2: Conducting a USABILITY test

• Norman, Ch. 6
• Barnum, Chs. 6 & 7
• usability.gov – User Experience Basics
• How to perform Usability testing?
• Usability test script

Week 3: Matters of scale (USABILITY and user experience)

• Dam and Siang, What is Design Thinking and Why Is it So Popular?
• Norman, Chs. 3 – 4
• Barnum, Chs. 3 – 4

• Due: Test & Summary, submission

Week 4: Lab

• Peer submissions

• Due: Provide Helpful Feedback

Week 5: Introduction to Quantitative

• Tullis & Albert, Chs. 1, 3, & 5
• usability.gov – Web Analytics Basics
• usability.gov – First Click Testing
• usability.gov – Test plan template
• Sample test plan

• Due: Test & Summary, resubmission

Week 6: Planning a USABILITY test

• Tullis & Albert, Chs. 6 & 7
• Barnum, Ch. 5
• Nielsen Group. Turn User Goals into Task Scenarios for Usability Testing
• Computer System Usability Questionnaire
• System Usability Scale

Week 7: Analyzing and Personas

• Krug, Ch. 3
• Tullis & Albert, Chs. 9 & 11
• Barnum, Chs. 8 & 9
• Interaction Design Foundation – What are Personas?
• UX Lady – Personas
• usability.gov – Personas
• usability.gov – Usability Test Screener: Website (example 1)

• Due: Plan & Materials, submission

Week 8: Introduction to Mobile Usability

• Krug, Ch. 7
• UX Case Study – Mobile App Redesign
• Example of one thumb testing
• Mobile Usability Chapter 2
• Extending Usability Heuristics for Smartphone Application
• Punchoojit & Hongwarittorrn, Usability Studies on Mobile User Interface Design Patterns.
• Inostroza, et al. “Usability Heuristics for Touchscreen-based Mobile Devices: Update”
• Shall. “Eyes on the Go: Using Eye Tracking to Understand How Mobile Users Consume Online Content”

Week 9: User Experience (UX) and Social Justice

•  Krug, Ch. 5
• Walls. “User Experience in Social Justice Contexts“
• Rose, et al. “Social Justice in UX: Centering Marginalized Users“
• usability.gov – Accessibility Basics

• Due: Mobile Plan & Materials, submission

Week 10: Lab

•  Peer submissions

• Due: Provide Helpful Feedback

Week 11:  Wellness day

•  Class Canceled as per Chancellor Woodson

Week 12: The User Experience (UX) and Journey Maps

•  Norman, Ch. 5
• usability.gov – User Research Basics
• “UX One Liners“
• Schroeter, “A beginner’s guide to customer journey maps“

Week 13: Heuristic Evaluations

•  Krug, Ch. 4
• Nielsen: “How to Conduct a Heuristic Evaluation”
• Nielsen: 10 Usability Heuristics for User Interface Design
• Site Usability Heuristics Worksheet

Week 14: 🍂🦃 Thanksgiving! 🦃 🍂

• Due Nov. 23rd: Mobile Test Report, submission

Week 15: Lab

•  Peer Submissions

• Due: Provide Helpful Feedback, Mobile Test Report

• Due 🛻💨THIS THURSDAY!, THURSDAY!, THURSDAY!🛻💨: Mobile Test Report, resubmission